No enterprise is an island; each one exists as part of an expansive ecosystem of customers, competitors, and collaborators. At their core, enterprises must generate economic value by identifying and addressing the customer needs more efficiently and effectively than their customers can themselves. To thrive, they must also address those needs better than their competitors. And to succeed in serving customers, besting the competition, and achieving growth and profitability objectives, companies ultimately must rely on a group of critical collaborators: their suppliers and vendors.
In an era of rising customer expectations, intensifying competition, increasing globalization, and rapidly changing business conditions, high-performance sourcing, procurement, and supply chain management have become crucial to enterprise success.
“Sourcing is something that’s almost entirely within our control. Not only are we delivering a prize in the form of substantial added value to the business, we can chase that prize at our own pace. Inflection points don’t usually look inspirational at first glance, but leveraging the familiar is what we did to reinvent ourselves and it paid off”